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Complaint No. : FMS/CMT-0716
Project Name BBMP - FMS Complaint Raised Date 23-04-2013
Subject Unable to get the Receipt for the Property Tax Paid using BBMP Internet Facility - BBMP Online Payment
Complaint / Requirement

Please see the details below. (in Green)

 
Details:
Apllication no of year 2008-2009 : 2660491
present year application no: Application form number was not there in the online form. (that I was pre-filled for my case through the internet)
transaction no: Transaction number was missing as well after payment went through.
transaction date: 20/04/2013
transaction time: 6.08PM
amount of transaction: Rs. 3011.00
name: Ramakrishnan K
gateway: Corporation Bank Gateway
phone no: 9886691082 
problem: After Successful Payment, Unable to print the receipt as Internet Application number, Transaction Id are not provided back by the website.
Credit Card Used: I used my Citi Bank Credit Card. Citi Bank has confimed that they have approved the Transaction.
                                  Transaction Approval Code: 600867 (from Citi Bank Side)
 
 
Thanks,
Ramakrishnan K

--- On Mon, 4/22/13, SAS Complaints BBMP,PAID, HEAD OFFICE <bbmpsas@bbmp.gov.in> wrote:

From: SAS Complaints BBMP,PAID, HEAD OFFICE <bbmpsas@bbmp.gov.in>
Subject: Re: Property Tax Payment - 2013/24 - Unable to Get the Receipt - New PID: 082-W0516-31-107
To: "Ramakrishnan kalyanasundaram" <kalanchery@yahoo.com>
Date: Monday, April 22, 2013, 2:37 PM

Dear sir,
 
 Please provide the following details;
Apllication no of year 2008-2009 : 2660491
present year application no: Application form number was not there in the online form. (that I was pre-filled for my case through the internet)
transaction no: Transaction number was missing as well after payment went through.
transaction date: 20/04/2013
transaction time: 6.08PM
amount of transaction: Rs. 3011.00
name: Ramakrishnan K
gateway: Corporation Bank Gateway
phone no: 9886691082 
problem: After Successful Payment, Unable to print the receipt as Internet Application number, Transaction Id are not provided back by the website.
 
WITH REGARDS
BBMP IT TEAM

On 04/22/13, Ramakrishnan kalyanasundaram <kalanchery@yahoo.com> wrote:
   
Most Respected Sir  / Madam,
 
I paid my property tax using my Citi Bank Credit Card through the Corporation Bank Payment gateway. The payment was through successfully. But When the page refreshed, it didn't provide me with the receipts no / transaction no. The Print option to print the receipt didn't work as well.
 
The screen shot of the screen that I got is attached herewith.
 
Details:

Appln No. - 2008-09:  2660491
          - 2012-13:  590122619
New PID: 082-W0516-31-107
 
 
SUCCESSFULL TRANSACTION!!  
     
  Bank Transaction Number. :  Bank Transaction Id  
  Application Number (2008 – 09) :  Application Number  
  Application Number (2011 – 12) : Renewal Number  
  Amount :  Amount  
  Receipt No. :  Receipt No  
 
 
 
Thank you for the Payment.
 
 
I enquired with my Citi Bank and got the confirmation that payment has been approved from citi bank side with the following details.
 
Transaction Approval Code: 600867 (from Citi Bank Side)

They have asked me to request your office to Claim the transaction (or) cancel the transaction.

Please help me with this and provide me with the receipt number / Internet Application for me to generate the receipt.

Thanks & Best Regards,
Ramakrishnan K
Comments / Requirement / Feedback / Suggestion Uploded Files List
IndianCST - 23-04-2013 07:04:03

Dear Beena,

As mentioned in the above complaint (Unable to get the Receipt for the Property Tax Paid using BBMP Internet Facility), Please take this complaint print out and hand it over the hard copy to Mr. Niranjan (Special Commissioner) and Mr. Sheshadri. As it is clearly mentioned that the issue is regarding the Property Tax which the person have paid Online. And related to the IT department of BBMP.

Beena A - 30-04-2013 04:04:37

Hard copy of this complaint has been handed over to Mr. Sheshadri.

Closing case.

gaurav sharma - 07-04-2014 03:04:23

we bought this second sale apartment, earlier taxes weren't paid online, so don't know the SAS no., old PID as well as new PID

what help can i expect from your side, please guide

rajesh khanna - 23-04-2014 12:04:03

Sir please send the .property tax  SAS number & pid no old 

 

Thank you 

Nagarathna. C - 25-04-2015 08:04:59

 

Internet Application number generated 890134821, tax amount has been sucessfully paid but unable to generate the Receipt. 

 

Below details are about payment transaction 

 


MoneyClick Cyber Receipt Date:25/04/2015 1:21 PM


___________________________________________________________________________

Transaction Details
___________________________________________________________________________

Account Number : 0902000110064501
Transaction Date : 25/04/2015
Transaction Amount : (INR)4,866.00
Transaction Type : DR
Transaction Description : CP:MClick:Property Tax of Ms.:BRUHATBANG






___________________________________________________________________________



 

 

 

 

---------- Forwarded message ----------
From: Citrus Pay <noreply@citruspay.com>
Date: Sat, Apr 25, 2015 at 12:55 PM
Subject: PAYMENT SUCCESSFUL for your order with Bruhat Bangalore Mahanagra Palika
To: Satheeshgrey@gmail.com


 
Hello!
 
Thank you for your order with Bruhat Bangalore Mahanagra Palika
 
We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online
  Thank you for registering with Citrus pay
Your Merchant Transaction on http://bbmp.gov.in was successful.
Your order details are as below
Merchant Order number: 9333-35594-890134821
Citrus Reference Number: 31240282530334
Order Amount: 4866.00 INR
Transaction Date & Time: Apr 25, 2015 12:52:23 PM
 
  To Track delivery status or information on your product please contact Bruhat Bangalore Mahanagra Palika or log on to http://bbmp.gov.in

Please do not respond to this e-mail. For any payment related queries, contact us at support@citruspay.com and we will be glad to assist you.
 
 
Thank you again for transacting with Citrus Pay
 

 

manu yeeshu - 25-04-2015 10:04:41

Hi,

 

i made online payment of house tax but i did get recepiet,

but money get deducted from my account.

what should i do now.

my pid is 65-326-25/2

Amount 3510

time is 7:10pm

payment type credit card

payment gateway indusland bank 

please find the attached image 

 

SHIVANNA - 27-04-2015 04:04:17

my PID no 009-M006-20.

2014-2015 application no is 712247472

payment has done through hdfc credit card but i am not gettiing the application no and print recepit

Payment_Successful_-_No_Receipt.docx
house_tax.jpg
MANJU1.jpg
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