I first tried to pay the Property Tax Online on 28-Apr-2015 using Net Banking from HDFC. (Narration: PTax1516-BBMPMC, Ref No: 428112842.) The amount of Rs. 8134 got deducted from my account, but the message I got was "Transaction failed - Please contact the insuree bank".
I had raised a complaint on BBMP site on 28-Apr-2015 itself regarding the same. In response to this complaint, I received a mail on 5-May-2015 with the receipt (App. No: 890188073).
But this receipt is of the payment that was done again on 29-Apr-2015 using a credit card. (I wanted to pay it before 30th April and hence did it with a credit card the next day)
So now the amount of Rs. 8134 has been debited from me twice i.e. total of Rs.16,268. Therefore, I request you to please credit back Rs. 8134 to my HDFC account at the earliest.
Appreciate your response and immediate action.
|