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Complaint No. : FMS/CMT-2901
Project Name BBMP - FMS Complaint Raised Date 28-05-2015
Subject Double Payment
Complaint / Requirement

Base Application Number: 622677126 - T PUSHPALATA & CHAITANYA

On 22/05/2015, while doing the online payment for the year 2015-16, I got the message that ‘transaction failed’ but the amount has been deducted from my SBI Credit Card account (Using YES Bank Gateway).

 I have not received any application no. or online receipt.

Since the first transaction failed and since there is no update, I tried online payment again on 27/05/2015 and I was succeeded with application no 890286400;

Please look into and requesting you to revert back the failed transaction amount to my SBI Credit Card Account:  4726 4268 9324 4873.

Account Details:-

SBI Credit Card Account No:  4726 4268 9324 4873

SBI Credit Card No:  4726 4268 9743 8729

Transaction Date

Description

Transaction No.

Debited Amount

 

22/05/2015

BBMP Bangalore IN

079656

2769.00

Transaction fail; but debited from bank a/c

27/05/2015

BBMP Bangalore IN

053934

2769.00

Successful; application no 890286400

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