Dear Sir/ Madam, 

Subject: Transaction failed and amount debited. Yet to receive refund of Rs.1068/-. 

I made a payment against the house property tax on 27th Apr 2015 through online HDFC account. The first 3 payments I made gave me an error that the "Transaction Failed" however my account got debited for the amount of Rs.356/- thrice. I have not got refund of this amount as well from the bank. Failure bank transaction IDs are 427163742, 427163850, and 427164010 towards property tax for 2015-16. I contacted the bank and they have asked me to raise a complaint with BBMP for the refund amount. Can you pls assist me with this query.

Other Details:

Failure Bank transaction ID: 427163742, 427163850, and 427164010

Transaction Statement:

27 Apr 2015 PTax1516-BBMPMC 427163742 27 Apr 2015 356.00

27 Apr 2015 PTax1516-BBMPMC 427163850 27 Apr 2015 356.00

27 Apr 2015 PTax1516-BBMPMC 427164010 27 Apr 2015 356.00

Application No: 890174135

New PID No: 130-W1075-17

Name: BHAGIRATHI G RAO

Address: 85,Ist Block  IB LAYOUT Gnana Bharathi, 1, 2 & 3rd Block,  Valagerehalli (BDA) KENGERI

I subsequently also paid the property tax the fourth time and the transaction was successful. Please find the successful transaction payment receipt attached.

I am raising this complaint since I have not yet received refund of my failure transaction amount. 

I tried to call several times but in vain and hence this complaint. Look forward to your assistance. 

Thanks and Regards

Pradeep