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Complaint No. : FMS/CMT-2810
Project Name BBMP - FMS Complaint Raised Date 14-05-2015
Subject double payment
Complaint / Requirement
This is to bring into your notice that my SB A/c no. 06281600001506 of HDFC Bank  was debited with Rs. 8971 on 25/4/15 for online payment of Property Tax. The transaction ref no. 425140932 could not be processed( TRANSACTION UNSUCCESSFUL CONTACT BANK)   ( Payment of Property Tax with BBMP). When contacted, BBMP officials advised that the unsuccessfull transaction amount will be credited to the respective bank account within 10 days but it has still not been credited to my account. .
 
Fresh payment of Rs. 8971 was made on 27/4/15 online  for the property tax with reference no. 427154914.
 
Pl look into the matter and advise the status of the same
 
Thanks & regards
 Rajeev
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