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Complaint No. : FMS/CMT-2517
Project Name BBMP - FMS Complaint Raised Date 28-04-2015
Subject Online payment got failed, but amount deducted from my account
Complaint / Requirement

Hi Sir,
I have made the payment online using your website (using HDFC net banking),
The payment shows failed, but the amount of INR 3364 deducted from my account.
Below are the payment details. Can you please confirm if the payment is received at your end, if not, please initiate refund.

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
27 Apr 2015 PTax1415-BBMPMC 427165252 27 Apr 2015 3,364.00

Application Number 611898030

Please do let me know if any futher details are required

Sincerely Yours
Syed Jameel Ahmad Rizvi

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