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Complaint No. : FMS/CMT-2199
Project Name BBMP - FMS Complaint Raised Date 17-02-2015
Subject Unsuccessful/Broken transaction - Amount Already Debited Twice
Complaint / Requirement

Dear Sir/Madam,

I made the property tax payment for the application number, 1823282 for the assessment year, 2014-15 on 17th of Feb, 2015 for the amount of Rs. 597. On choosing the ICICI payment gateway option for the payment, it successfully took me  into the ICICI payment gateway, and I clicked "Pay" button, after which the connection got broken for unknown reason. Thinking there is a problem with the internet browser, I made the same payment starting afresh using a different internet browser. But the same error occurred second time as well. When I checked my account, I could see 2 transactions are made for the amount of Rs. 597 towards BBMP. Following are the my ICICI account transaction details:

Serial Number
Transaction Date
Transaction Remark
CR/DR
Amount (INR)
 
1 17/02/2015 BIL/000723988778/BRUHAT BANGALORE MAH/22 Dr. 597.00
2 17/02/2015 BIL/000723987166/BRUHAT BANGALORE MAH/22 Dr. 597.00

Please help resolving this issue by accepting first payment towards my property-tax for 2014-15 assessment year, and refunding the additional amount already credited to BBMP because of this erroneous transaction to my account.

Following is my ICICI Bank account details:

Account Name: EJIRIBIDI RAJESHEKHAR RAO

Account# 625101507366, IFSC Code: ICIC0006251

Please do the needful.

 

Thanks & Best Regards,

E. Rajshekhar Rao

Mobile# 9243476519, 9845939848

Comments / Requirement / Feedback / Suggestion Uploded Files List
IndianCST - 18-02-2015 12:02:27

WE DON'T HAVE ANY ACCESS RIGHTS IN THE ABOVE MENTIONED SYSTEM

Please Contact Below Details :

Address : Joint Commissioner,BBMP, Bomanahalli Zone Begur Main Road, Bangalore Ph no :- 25732628 (Near Begur Main Road)

Ph No :- 25732628 25732447

IT Head : 9480683131 / 22133029

ICICI-PaymentGW_OnSubmitPay.JPG
Payment_DebitedForPropertyTax.JPG
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