On 5th May 2014 I initiated a payment towards Property tax for 2014 on http://bbmp.gov.in/. The payment of Rs 4,153 was initiated through my HFDC Netbanking from A/C no 00091610032815 but the transaction failed at the end and I did not get a confirmation or receipt from the BBPM website.
As my first attempt failed I initiated the payment of Rs 4,153 again through my HDFC Credit Card (No - 5243 6810 0144 4754) and the transaction was successful. I got the receipt no - 1415790172119 generated on the BBMP website.
However when I checked my HDFC account balance the amount of Rs 4,153 was deducted even though the transaction failed. The reference no is - 505124258 for this transaction. I raised a complaint with the bank to verify the transaction and they confirmed that the payment has gone through to BBMP.
Attached herewith are the following documents for your reference –
- HDFC account statement for AC No – 00091610032815 highlighting the transaction
- HDFC Credit Card statement for card No - 5243 6810 0144 4754 highlighting the transaction
- 2014 Property Tax receipt
I request you to kindly refund the excess payment of Rs 4,153 that has been made to BBMP. |