I raised a complaint on BBMP tax website regarding my failed transaction on April 11th for my house tax payment online. Apart from the below acknowledgement mail from onlinerevenueit@gmail.com, I have never seen any action taken on the above complaint.
Attached are the transaction related screenshots for your reference
The HDFC Bank has clearly mentioned that the transaction has been successfully processed from their end and there is a failure at the BBMP end. Please recredit the amount or issue a tax paid receipt for this application.
Acknowledge mail from onlinerevenueit@gmail.com below
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Complaint From : A SRINIVASAN
Address : Flat No.204, Balaji Hill Top, Vidyapeeta Road, BSK III Stage, Bangalore-560085
Application No / PID No : 790038100
Previous Year Application No : 611262178
Problem faced on : Online
Problem Type : Others
Other Reason : Transaction Failed
Mobile Number : 9036859281
Description : I paid my tax online for Assessment Year 2014-2015, a sum of Rs.4171.00 by online submission of Form IV through HDFC Internet Banking.
Unfortunately, it reported that the transaction failed but Rs.4171.00 has been deducted from my account. Please help me in resolving this issue.
My Transaction Details
Transaction No. 411160337
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