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Complaint No. : FMS/CMT-00010
Project Name BBMP - FMS Complaint Raised Date 06-08-2012
Subject Usernames for Hosahalli Referral Hospital Staff
Complaint / Requirement

Usernames were requested for the staff of Hosahalli Referral Hospital through me which I forwarded to ICST for further action from their end. Hema from ICST called me back to inform that this place was under the South Zone as per their records. But when I got in touch with the hospital, they informed me that it was under the South Zone but has been moved to West Zone 6 months ago. As ICST required the notification from BBMP Head Office, they got in touch with the Deputy Commissioner Smt Susheelamma. It was learnt from her that no such change had taken place, and Hosahalli still belonged to the South Zone.

Due to the above said issue, the HRH Staff have still not received their usernames and now do not know how to proceed further. Kindly advise.

Comments / Requirement / Feedback / Suggestion Uploded Files List
IndianCST - 07-08-2012 10:08:14

Once the technical team receives confirmation from Head office DCF and also from the concerned Ref Hospital. After that the user name and password will be issued to the Hospita

IndianCST - 11-09-2012 05:09:52

Please update the status whether the user names have been issued to the respective Ref Hospital

Ivy Manohara - 11-09-2012 04:09:42

If we recollect our discussions with Dr. Prabhakar in which the ICST technical team as well as PMO was present, Dr. Prabhakar had said that the MOH was supposed to write to the Commissioner to put all the wards under the same jurisdiction, since the wards were split across 2 zones. This had other dependancies, therefore this issue was unsolved. Can ICST follow up with Dr. Prabhakar and give us a solution, since the same issue is recurring at the South and West zones till date.

IndianCST - 12-09-2012 03:09:07

The user name and password has been created after the conversation happened with ACF of West and has been issued in the Complaint No. : FMS/CMT-0216. Please check.

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